FREQUENTLY ASKED QUESTIONS

How can we help you?

Tebimar is a quality medical tour provider in Iran. With our strong presence in the medical vertical, we aim at offering excellent on-ground patient handling and management services. Our company has close association with Iran’s finest hospitals and qualified medical practitioners, and thus, the best medical tourism experience is guaranteed. Tebimar helps you select the best hospital based on your ailment/health issue and preference of budget and destination. Our endeavour is to render the best customized treatment plan along with unique solutions to medical tourists. We also organize a virtual consultation with the doctor/ hospital of your choice to help you make the right decision. Not only this, Tebimar also arranges for post treatment care and consultation ensuring running its full course in offering premium services.

How do I know the clinic I am searching is verified?

All clinics listed in Tebimar are verified after following a strict onboarding process.

I have some budget constraints. Can Tebimar help?

We have a strong search engine that can help you in finding the clinic that can fit in your budget. Even if, you do not find the clinic within your budget, Tebimar manager would be happy to help you find the one.

I have never traveled overseas for any medical treatment before? I am little afraid and apprehensive about it. I am confused.

You don’t need to worry at all. We have created the best itineraries by bringing together the world’s best healthcare facilities, which will not burn holes in your pocket. From flights to accommodation to transportation, we will provide you the end-to-end assistance.

How can I budget my treatment and travel?

Tebimar also offers customized packages. We will arrange the quotations from the hospital of your choice based on your medical case history even before you decide to travel. However, there might be little variations in total cost based on your medical condition and preliminary necessary tests to be conducted on your arrival in the destination country.

Can I see my doctor before I decide and what about my post recovery?

Yes, pre and post treatment consultation can be done. You can speak to the doctor at the most appropriate time (before you decide to travel) to boost your confidence. The team at Tebimar will also help you with arranging the OPD’S after the surgeries.

I don’t have a visa to travel. Can Tebimar assist here?

Yes, we will arranging an affirmation letter from the clinic of your choice specifically needed for getting a medical visa. The letter would contain the details about your medical condition and the need to travel. We will progress with this affirmation letter process once your treatment case has been properly discussed and medical dates have been set with the respective clinic of your choice.

How do I share my reports and communicate my medical cases with the clinic of my choice?

The process is quite simple. You will have to first register on the website. After the registration, access to the dashboard will be provided where you can manage all your communication with MediGence and the clinic of your choice. Through the dashboard, you can share the reports with the doctor and even discuss your case with them properly.

How do I pay?

There are two ways – either you can pay directly to Tebimar using the payment gateway or pay directly to the hospital. Regardless of the case, the entire cost of the treatment needs to be paid up before admission in the hospital.

I can’t travel alone so can some family member or friend of mine accompany me?

Yes, a travel attendant can accompany you on the trip. All you need to do is send the details of attendant to us.

Are medical tourism hospitals in Iran fully equipped for all kinds of medical procedures?

Tebimar has always chosen selected hospitals serving international people seeking medical treatments in Iran. The various factors that are critical to ensure the quality of services are as listed follow:
– Medical facilities are all certified with global standards, also have fully equipped ICU and facilities, and 24 hours nursing.
– Medical procedures are all performed in fully equipped operating rooms with the professional qualified medical staff.
– Patients will be kept in hospitals for less than 24 hours after the operation, of course the length of stay depends on the medical procedure.
– Medical facility in each hospital we present has a dedicated ward for managing international patients demands.
All the hospitals that we work with are accredited, which means the infrastructure and quality of care is at par with western global standards or have ISO accreditation. You can be assured that medical tourism hospitals in Iran that we offer you all have high quality services.

How do you continue the follow-ups procedure when I got back to my country?

– First you will be required to stay couple of days in the city, you did the surgery depending on the procedure you went through, to insure that you are on the right recovery path.
– We seek to keep in touch with our patients once they get back to their country, as the continuing healing process of our international patients is important to us. We use different communicating canals as E-mail, WhatsApp, Facebook and etc. to get feedback of our patients and also to do the future follow up procedure.